Privacy Policy for Manharan Store
Last Updated: February 4, 2026
1. Introduction
Welcome to Manharan Store. We operate a general store platform available via our website [manharanstore.com] and mobile application. We are committed to protecting your privacy.
This policy outlines how we handle your data when you browse items, place orders, and choose between Delivery or Pickup options.
2. Information We Collect
We collect only the data necessary to process your general store orders and maintain your account history.
A. Account & Login Information
- Mobile Number: Required for account creation and login. We use your mobile number to send a One-Time Password (OTP) to verify your identity.
- Name: Collected after verification to personalize your profile.
B. Order & Delivery Information
- Address: You manually enter your address during the checkout process if you select the "Delivery" option.
- Order History: We store details of the items you purchase, the dates of transaction, and the fulfillment type (Delivery or Pickup) to display in your "Order History" section.
C. Customer Support Data
If you contact us via our 24x7 WhatsApp Chat button, we may collect your phone number and chat history to resolve your query.
3. Device Permissions (Data Safety)
We respect your privacy. Our App strictly adheres to the following:
- No GPS/Location Access: We do not track your live location. Addresses are entered manually.
- No Camera Access: We do not access your camera.
- No Photo/Storage Access: We do not access your personal files or gallery.
4. How We Use Your Information
- Authentication: To verify your account via OTP (SMS) to prevent unauthorized access.
- Order Fulfillment:
- If Delivery is selected: To bring the items to your manually entered address.
- If Pickup is selected: To prepare your order at our store for your arrival.
- Customer Support: To assist you via our in-app features or WhatsApp integration.
- Communication: To call you regarding order status if necessary.
5. Data Sharing
We do not sell your personal data. We share information only with:
- SMS Gateways: To deliver the OTP to your mobile number for login.
- WhatsApp (Meta): When you click the "WhatsApp Chat" button, you will be redirected to the WhatsApp application. Your interaction is subject to WhatsApp’s privacy policy.
- Delivery Partners: If we use third-party riders, your name, phone number, and address will be shared strictly for delivery purposes.
6. Data Retention & Deletion
Your Order History is retained to help you track your expenses and reorder easily. You have the right to request the deletion of your account and history at any time by contacting our support team.
7. Security
We use secure servers and standard encryption to protect your data, specifically your login credentials and personal details.
8. Contact Us
We provide 24x7 Customer Support. If you have questions about your data or orders, you can reach us via:
🟢 WhatsApp Support: Use the chat button on our website or app for instant 24x7 assistance.